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Greensboro, NC -- At some point, we all send a gift or gift card through the mail. However, once you send it on its way via the US Postal Service, it can come with the risk of not arriving.
That's the case for a woman in Reidsville who contacted WFMY News 2 after a Christmas card arrived empty to her brother. The woman said she put a gift card and pictures inside the card.
WFMY News 2 contacted the USPS in Greensboro and they provided these security measures to ensure the card arrives with contents intact.
Three recommended options when mailing gift cards:
Write down/keep the information from the gift card-- The bar code number, the amount the card is worth and who issued it.
And Keep the receipt.
Send it certified mail - This means the recipient has to sign for it.
Use a hard or bubble mailer - They don't have to go through the machines at the processing center.
If you have a complaint that the something to card on its way to its destination: Call the consumer complaint division at 336-668-1246.
The woman who contacted News 2 has filed a complaint and is waiting to hear back.