Greensboro, NC -- US Airways is warning customers about e-mails that claim to be from them.
The emails are called phishing.
US Airways officials said some customers are getting them, but so are people who haven't even booked flights.
Some of the emails ask the recipients to make security changes to their account or request personal information.
The phishing emails are sent from different email addresses, but they all have the same domain: myusairways.com.
US Airways officials said they too send emails from @myusairways.com. But whoever is sending the emails is spoofing their domain name to make it look like it's coming from US Airways, when it isn't.
Additionally, the phishing emails begin with "Dear Customer" or "Dear User". According to US Airways officials, most email from their airline will include your name and your US Airways Dividend Miles number.
When US Airways sends you a web check-in email, it will not include your name, but will include your confirmation code, which is always a combination of both letters and numbers.
If you get a phishing email, here's what US Airways advises you to do:
-Don't click on any links or open any attachments in the email
-If you're not sure, hover your mouse over the link to see if it is a link to a valid usairways.com address
-If not, delete the email
US Airways is also urging people to report the phishing emails to the Better Business Bureau or file an internet crimes complaint. You can file a complaint here: http://www.ic3.gov/default.aspx
US Airways officials said they've also had reports of customers receiving letters and postcards offering free tickets from a company called US Airlines.
Officials said those are not from US Airways and recipients should not share the personal information to obtain tickets.
WFMY News 2